Privacy Policy

Electric Scooters for Adults HQ is committed to ensuring that your privacy is protected

This Privacy Policy describes how and when Electric Scooters for Adults HQ collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services. By using this site you are consenting to our privacy policy.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

1. Information We Collect

Payment information. We do not store any payment information on Electric Scooters for Adults HQ servers.

Cookies. We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings.

Visitor activity. We may record information relating to visitors use of the site, such as searches undertaken, pages viewed, browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to help administer the site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour in order to measure interest in and use of the various areas of the website.

Product Orders. We don’t supply product orders.

2. Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

3. Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Security

Security Measures. We maintain security measures to protect your personal information from unauthorised access, misuse or disclosure. While we make every effort to protect your personal information shared with us through our site, you acknowledge that the personal information you voluntarily share with us could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.

Please be aware that when you use our site to post blog comments and share information, any information that you provide may not be secure and can be collected and used by others. As a result, you should exercise caution before you make such disclosures.

To access or use the website, you must be 18 years or older and have the requisite power and authority to enter into this privacy policy.

5. Third Party Links

This site may contain links to third party websites. Except as otherwise discussed in this privacy policy, this document only addresses the use and disclosure of information we collect from you on our site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

7. Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, only trusted, secure services are used.

8. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

• Change, restrict, delete. You may also have rights to change or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

9. How to Update Your Information

If you opt-in to our mailing list, the option to unsubscribe will be included in every email. You may also access or correct your personal information and privacy preferences by contacting us with your request at zoe @shinecottage.com

Likewise if you’d like to remove any info/date we hold to provide any service to you, please contact us with your request at steve @ electricscootersforadultshq.co.uk..

How to Contact Us

For purposes of EU data protection law, we, Electric Scooters for Adults HQ, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at steve @ electricscootersforadultshq.co.uk.

Notification of Changes to this Policy

You agree and acknowledge it is your responsibility to review this policy periodically to be aware of any modifications. Updates to this privacy policy will be posted on this page.

Last updated 7 January 2023.